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Privacy Policy

Last Updated: November 22, 2025


Welcome to Island Gully Falls, located in St. Ann, Jamaica. We are committed to protecting your privacy and handling your personal data in a fair and lawful manner.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you consent to the data practices described in this policy.

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1. Information We Collect


We collect information that you voluntarily provide to us and data about your website visit:

  • Personal Information: This includes your name, email address, phone number, postal address, and payment details when you make a booking, purchase tickets, or contact us.

  • Log Data: When you visit our site, your browser automatically sends information such as your computer's Internet Protocol (IP) address, browser type, the pages you visit, and the time spent on those pages.

  • Cookies: Our website uses "cookies" to collect information and improve our Service. You can choose to accept or refuse cookies.

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2. How We Use Your Information


We use the information we collect for specific and lawful purposes, including:

  • To process your ticket bookings and transactions.

  • To provide and manage our services, including guided tours.

  • To communicate with you, including sending booking confirmations and responding to your inquiries.

  • To improve our website and customer experience.

  • To comply with legal obligations under Jamaica's Data Protection Act.

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3. Legal Basis for Processing


We process your personal data based on the following grounds as outlined in the Data Protection Act:

  • Your express consent, which is informed, freely given, specific, and unequivocal.

  • The necessity for the performance of a contract with you (e.g., to fulfill your booking).

  • Our legitimate interests in improving our services and ensuring website security.

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4. Sharing Your Information


We value your privacy and will not sell your personal data. We may share your information only in the following circumstances:

  • With third-party service providers who perform services on our behalf (e.g., payment processors, email service providers), under obligations of confidentiality.

  • If required by law or to protect our rights, property, or safety, or that of others.

  • We will not use or share your information with anyone except as described in this Privacy Policy.

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5. Data Security


We strive to use commercially acceptable means to protect your Personal Information. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or destruction of your data. These measures include secure servers, encryption, and limiting employee access to your data.

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6. Data Retention


We will not keep your personal data for longer than is necessary for the purposes for which it was collected. The specific retention period will depend on the reason for processing and any legal obligations we are subject to.

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7. Your Rights (Rights of the Data Subject)


In accordance with the Data Protection Act, you have the right to:

  • Access the personal data we hold about you.

  • Correct any inaccurate or incomplete data we hold.

  • Object to or restrict the processing of your data in certain circumstances.

  • Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details below.

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8. Cross-Border Data Transfers


Your personal data will be stored and processed primarily in Jamaica. We will not transfer your data to a country outside of Jamaica unless that country ensures an adequate level of protection for your rights and freedoms.

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9. Changes to This Privacy Policy


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

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10. Contact Us


If you have any questions or suggestions about our Privacy Policy, or wish to exercise your data rights, do not hesitate to contact us at:

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